--- title: App Privacy Policy | YourZown description: Explore our app privacy policy to understand how YourZown collects and uses information. --- [Skip to content](https://yourzown.com/app-privacy-policy#main-content) [![Club & Community Reimagined | YourZown - Own Your Zone](https://yourzown.com/hubfs/logo_v4_dev.svg "Club & Community Reimagined | YourZown - Own Your Zone")](https://yourzown.com?hsLang=en) - Features [Club Management Simplify Your Club Management with YourZown](https://yourzown.com/club-management-yourzown?hsLang=en) [Invites & Reminders to Communication Effortlessly send invitations and track responses from guests outside your club, as well as within the club](https://yourzown.com/invites-and-reminders-yourzown?hsLang=en) [Payments "How would you like to pay?" Tailor payments to suit your members' needs - offer options through services like Klarna, shifting the responsibility from the club to the individual.](https://yourzown.com/payment-yourzown?hsLang=en) [Branding Your club's app, looking the way you want it](https://yourzown.com/branding-yourzown?hsLang=en) [Flexible Templates The user flow as you want it with unlimited flexible templates](https://yourzown.com/templates-yourzown?hsLang=en) [Checklists Stop Forgetting, Start Checking: Event Checklists. Traditional methods like scattered notes, endless email chains, and mental to-do lists are recipes for disaster.](https://yourzown.com/event-checklists?hsLang=en)     - Sports & Activities [Football](https://yourzown.com/football?hsLang=en) [Rugby](https://yourzown.com/rugby?hsLang=en) [Basketball](https://yourzown.com/basketball?hsLang=en) [Netball](https://yourzown.com/netball?hsLang=en) [Hockey](https://yourzown.com/hockey?hsLang=en) [Community Schools](https://yourzown.com/community-schools?hsLang=en) [Orchestra, Choir, Dance](https://yourzown.com/orchestra-choir-dance?hsLang=en) [Other Sports & Activities](https://yourzown.com/other-sports-activities-yourzown-own-your-zone?hsLang=en)     - Who Is YourZown For? [For The Club Whether you are a sports club or a community based association, find out how YourZown can help](https://yourzown.com/for-the-club-yourzown?hsLang=en) [For The Club Personnel From committee members through to coaches and people who are involved in a day to day basis, see what YourZown can do for you](https://yourzown.com/for-the-club-personnel-yourzown?hsLang=en) [For The Club Members Whether you are directly involved as a member or the guardian/emergency contact of member, see what functionality YourZown has to make it easier for you](https://yourzown.com/for-the-club-members-yourzown?hsLang=en) [For The Associations & Leagues From association chairs and league secretaries to fixture managers and compliance officers, see what YourZown can do to provide total oversight](https://yourzown.com/-for-the-associations-leagues?hsLang=en)     - [Blog](https://yourzown.com/en-us/blog?hsLang=en) - [About Us](https://yourzown.com/about-yourzown?hsLang=en) - [Sign Up, It's Free](https://yourzown.com/sign-up-for-a-free-account-build-your-zone-with-yourzown?hsLang=en) This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. # App Privacy Policy This privacy policy is applicable to the YourZown app (hereinafter referred to as "Application") for mobile devices, which was developed by YourZown Ltd (hereinafter referred to as "Service Provider") as a a Freemium service. This service is provided "AS IS".  **What information does the Application obtain and how is it used?**  **User Provided Information**  The Application acquires the information you supply when you download and register the Application. Registration with the Service Provider is not mandatory. However, bear in mind that you might not be able to utilize some of the features offered by the Application unless you register with them.  The Service Provider may also use the information you provided them to contact you from time to time to provide you with important information, required notices and marketing promotions.  **Automatically Collected Information**  In addition, the Application may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application.  **Does the Application collect precise real time location information of the device?**  This Application collects your device's location, which helps the Service Provider determine your approximate geographical location and make use of in below ways:  - Geolocation Services: The Service Provider utilizes location data to provide features such as personalized content, relevant recommendations, and location-based services.  - Analytics and Improvements: Aggregated and anonymized location data helps the Service Provider to analyse user behaviour, identify trends, and improve the overall performance and functionality of the Application.  - Third-Party Services: Periodically, the Service Provider may transmit anonymized location data to external services. These services assist them in enhancing the Application and optimizing their offerings.  **Do third parties see and/or have access to information obtained by the Application?**  Only aggregated, anonymized data is periodically transmitted to external services to aid the Service Provider in improving the Application and their service. The Service Provider may share your information with third parties in the ways that are described in this privacy statement.  Please note that the Application utilizes third-party services that have their own Privacy Policy about handling data. Below are the links to the Privacy Policy of the third-party service providers used by the Application:  - [Google Play Services](https://www.google.com/policies/privacy/)  - [Google Analytics for Firebase](https://firebase.google.com/support/privacy)  The Service Provider may disclose User Provided and Automatically Collected Information:  - as required by law, such as to comply with a subpoena, or similar legal process;  - when they believe in good faith that disclosure is necessary to protect their rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;  - with their trusted services providers who work on their behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.  **What are my opt-out rights?**  You can halt all collection of information by the Application easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.  **Data Retention Policy, Managing Your Information**  The Service Provider will retain User Provided data for as long as you use the Application and for a reasonable time thereafter. The Service Provider will retain Automatically Collected information for up to 24 months and thereafter may store it in aggregate. If you'd like the Service Provider to delete User Provided Data that you have provided via the Application, please contact them at support@yourzown.com and we will respond in a reasonable time. Please note that some or all of the User Provided Data may be required in order for the Application to function properly.  **Children**  The Service Provider does not use the Application to knowingly solicit data from or market to children under the age of 13.  The Application does not address anyone under the age of 13. The Service Provider does not knowingly collect personally identifiable information from children under 13 years of age. In the case the Service Provider discover that a child under 13 has provided personal information, the Service Provider will immediately delete this from their servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact the Service Provider (support@yourzown.com) so that they will be able to take the necessary actions.  **Security**  The Service Provider are concerned about safeguarding the confidentiality of your information. The Service Provider provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve their Application. Please be aware that, although we endeavour provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.  **Changes**  This Privacy Policy may be updated from time to time for any reason. The Service Provider will notify you of any changes to the Privacy Policy by updating this page with the new Privacy Policy. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.  This privacy policy is effective as of 2024-07-22  **Your Consent**  By using the Application, you are giving your consent to the Service Provider processing of your information as set forth in this Privacy Policy now and as amended by us. "Processing,” means using cookies on a computer/hand held device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information.  **Contact us**  If you have any questions regarding privacy while using the Application, or have questions about the practices, please contact the Service Provider via email at support@yourzown.com.      #### Top features - [Club Management](https://yourzown.com/club-management-yourzown) - [Invites & Reminders](https://yourzown.com/invites-and-reminders-yourzown) - [Payments](https://yourzown.com/payment-yourzown) - [Branding](https://yourzown.com/branding-yourzown) - [Flexible Templates](https://yourzown.com/templates-yourzown) - [Checklists](https://yourzown.com/event-checklists) #### Sports & Activities - [Football](https://yourzown.com/football) - [Rugby](https://yourzown.com/rugby) - [Basketball](https://yourzown.com/basketball) - [Netball](https://yourzown.com/netball) - [Hockey](https://yourzown.com/hockey) - [Community Schools](https://yourzown.com/community-schools) - [Orchestra, Choir, Dance](https://yourzown.com/orchestra-choir-dance) - [Other Sports & Activities](https://yourzown.com/other-sports-activities-yourzown-own-your-zone) #### Who Is YourZown For? - [For The Club](https://yourzown.com/for-the-club-yourzown) - [For The Club Personnel](https://yourzown.com/for-the-club-personnel-yourzown) - [For The Club Members](https://yourzown.com/for-the-club-members-yourzown) - [For The Associations & Leagues](https://yourzown.com/-for-the-associations-leagues) #### Resources - [Blog](https://yourzown.com/en-us/blog) #### Community - [Facebook](https://www.facebook.com/YourZown) - [Instagram](https://www.instagram.com/yourzownapp/) - [LinkedIn](https://www.linkedin.com/company/yourzown/) --- ©Copyright 2024. All rights reserved - [Sign Up, It's Free](https://yourzown.com/sign-up-for-a-free-account-build-your-zone-with-yourzown) - [About](https://yourzown.com/about-yourzown) - [Contact](https://yourzown.com/contact-find-us-speak-to-us-yourzown) ```json { "@context" : "https://schema.org", "@type" : "WebSite", "potentialAction" : { "@type" : "SearchAction", "query-input" : "required name=search_term_string", "target" : { "@type" : "EntryPoint", "urlTemplate" : "https://yourzown.com/hs-search-results?type=SITE_PAGE&type=BLOG_POST&type=LISTING_PAGE&q={search_term_string}" } }, "url" : "https://yourzown.com/" } ``` ```json { "@context" : "https://schema.org", "@type" : "Organization", "logo" : "https://yourzown.com/hs-fs/hubfs/logo_v4_whiteOnBlueRounded_100x100.png", "name" : "YourZown", "sameAs" : [ "https://www.facebook.com/yourzown", "https://www.instagram.com/yourzownapp", "https://www.linkedin.com/company/yourzown" ], "url" : "https://www.yourzown.com/" } ``` ```json { "@context" : "https://schema.org/", "@type" : "Product", "brand" : { "@type" : "Brand", "name" : "YourZown" }, "description" : "YourZown is a club and community management app and tool designed to help sports clubs, social clubs, and community groups streamline their operations. It centralises and simplifies tasks like member management, payments, event organisation, and communication in one intuitive platform.", "image" : "https://yourzown.com/hubfs/homepage_banner_v2.png", "name" : "YourZown" } ``` ```json { "@context" : "https://schema.org", "@type" : "FAQPage", "mainEntity" : [ { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "YourZown is a club and community management app and tool designed to help sports clubs, social clubs, and community groups streamline their operations. It centralises and simplifies tasks like member management, payments, event organisation, and communication in one intuitive platform." }, "name" : "YourZown - What is it all about?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Absolutely. We are looking to give power back to clubs and communities by removing the burdensome administration - we are looking to make life easier. Just remember us when talking to your friends and family!" }, "name" : "Is this really free?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "YourZown is designed for a variety of clubs and communities, including sports clubs, fitness centres, social clubs, and any other community group that needs to manage members, payments, and events efficiently." }, "name" : "What kind of clubs is YourZown for?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "YourZown automates the payment process, from member registration to ongoing subscriptions. The system tracks overdue payments and can be configured to restrict app access until payments are received, significantly reducing the administrative burden on club personnel. It can also integrate with services like Klarna to offer flexible payment options to members." }, "name" : "How does YourZown help with club payments?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Yes, recent updates to the YourZown platform have added full league support. This allows leagues to onboard clubs, connect them, and manage divisions, making it easy to create and manage fixtures." }, "name" : "Can YourZown be used for leagues, communities with hierarchy and not just individual clubs?" } ] } ```